Field Service Management (FSM)Platform category for scheduling, dispatching, tracking, and invoicing technician installations and service work.
Field Execution Intelligence (FEI)The purpose-built verification layer that sits on top of FSM platforms. Adds 100% AI verification, mock-location detection, photo authenticity, customer OTP, route reconstruction.
Geofenced job verification25-50m enforcement radius around customer location. Job clock cannot start outside.
9-layer mock-location detectionGPS authenticity model catching location-spoofing apps. 100% detection rate.
Live-capture validationPhoto must be captured live; gallery uploads disabled at app level.
Technician face-match + AadhaarIdentity verification at job start; catches substitute technician fraud.
Equipment serial CV verificationComputer vision matches installed equipment serial to pre-locked SKU.
Functional test captureSpeed, voltage, connectivity, commissioning test results captured live during install.
Customer OTP confirmationOTP sent to customer's registered mobile; required to mark job complete.
Customer digital signatureCustomer signs on technician device to acknowledge completion.
Route reconstructionContinuous GPS trail validating jobs claimed vs jobs feasible.
SHA-256 + perceptual hashImage fingerprinting catching exact and near-duplicate photos across jobs.
Edit-signature detectionCV identifies Photoshopped or AI-altered images.
Verified Execution Rate (VER)% of jobs that can be independently verified through arrival + photo + OTP + AI. Headline KPI.
Per-technician Tier A+ to DReal-time classification by VER, customer satisfaction, dispute rate, anomaly flags.
Proof Before Payment (PBP)Technician payout tied to verified completion.
3-way matchingProcurement discipline combining PO, invoice, and verified delivery.
IS 17017Indian Standard for EV charger safety; mandatory for EV install contracts.
IoTSCSIndia IoT System Certification Scheme; mandatory for CCTV since April 2025.
BRSR CoreSEBI ESG framework; affects field-service operations reporting for listed companies.
gOGig AI14 production models. 100% verification accuracy. 100% fraud detection rate. Verification layer on top of any FSM.
Verified by gOGigEarned certification indicating verification-grade execution capability for field-service operations.